Privacy Policy

Precision Roofing Group ("Precision Roofing Group," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our app, submit a lead form, schedule an inspection, receive services, or communicate with us. This policy applies to homeowners, prospective customers, and visitors to our website located at PRToledo.com and our related digital properties.

By using our website, app, or services, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our website or services.

We may collect information you provide directly to us and information collected automatically through your use of our site.

• Contact information: name, email address, mobile/phone number, and mailing/property address.
• Property information: property address, roof type, roof age, roof condition, and details you share about your concern or inspection needs.
• Scheduling information: requested and confirmed appointment dates and times.
• Communication preferences: consent to receive calls, emails, and SMS text messages.
• Files you provide: photos or documents you upload, such as roof photos.
• Usage and device information: IP address, browser type, pages visited, and similar technical data collected automatically.

We use the information we collect to operate Precision Roofing Group and to provide the services you request, including to:

• Respond to inquiries and provide requested information.
• Schedule, confirm, and remind you about appointments and inspections.
• Provide roof inspection updates, estimate and proposal updates, and service or job updates.
• Communicate with you about your project and provide customer care.
• Operate, maintain, and improve our website, app, and services.
• Comply with applicable legal obligations.

If you opt in to SMS text messaging, you agree to receive text messages from Precision Roofing Group at the mobile number you provided.

• Mobile information will not be sold or shared with third parties for promotional or marketing purposes.
• Text messaging originator opt-in data and consent will not be shared with third parties for their marketing purposes.
• Information may be used as necessary to provide requested services, communicate with customers, schedule appointments, provide inspection and job updates, and operate Precision Roofing Group.
• You may opt out of SMS messages at any time by replying STOP to any message.
• You may request assistance at any time by replying HELP to any message.
• Message and data rates may apply.
• Message frequency may vary.

For more information about SMS terms, please review our Terms & Conditions.

We do not sell your personal information. We may share information with service providers who perform services on our behalf (such as scheduling, communications, and technology providers), with contractors and team members involved in your project, and as required by law or to protect our rights. These recipients are limited to what is necessary to provide the requested services or to operate Precision Roofing Group.

We retain information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete it or anonymize it in accordance with our retention practices.

You may decline to provide information, though some information may be required to use certain features or receive services. You may unsubscribe from marketing emails by following the instructions in those emails. You may opt out of SMS messages by replying STOP, and request assistance by replying HELP. You may also contact us using the information below to request access to, correction of, or deletion of your information, subject to applicable law.

We take reasonable measures to help protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our website or services after any change indicates your acceptance of the updated policy.

If you have questions about this Privacy Policy or our privacy practices, please contact Precision Roofing Group:

• Email: info@PRToledo.com
• Phone: (419) 500-4590
• Mailing Address: 1 S Saint Claire St STE 2A, Toledo, OH 43604